Restfully, Inc. ("Restfully," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, use our products or services, participate in our communities, complete assessments, create accounts, or otherwise interact with us.

By using our services, you agree to the practices described in this Privacy Policy.

Information you provide

• Name
• Email address
• Phone number
• Mailing address
• Account credentials
• Payment information
• Survey responses
• Quiz and assessment responses
• End-of-life planning information
• Memorial and legacy content
• Journal entries
• Communications with our team
• Information submitted through forms, applications, directories, or certifications

Information collected automatically

• IP address
• Browser type
• Device information
• Operating system
• Referral URLs
• Pages viewed
• Time spent on pages
• Usage patterns and interactions
• Cookies and similar technologies

Some of our services involve topics related to death, grief, caregiving, estate planning, and personal family circumstances. We only collect information that you voluntarily provide and that is reasonably necessary to deliver our services.

• Provide and improve our services
• Create and manage user accounts
• Process transactions
• Deliver educational content and resources
• Personalize user experiences
• Administer certifications, courses, groups, and directories
• Respond to inquiries and support requests
• Conduct research and analytics
• Monitor platform performance and security
• Send updates, newsletters, and promotional communications
• Comply with legal obligations

We do not sell personal information.

We may share information with third-party vendors that help us operate our business, including providers of:

• Website hosting
• Payment processing
• Analytics
• Customer support
• Marketing services
• Email delivery
• Cloud storage

Some services may allow users to create content, including memorials, journal entries, stories, planning documents, or directory profiles.

You retain ownership of content you submit. By submitting content, you grant Restfully a limited license to store, display, and process that content solely for the purpose of providing the requested services.

We may send:

• Account notifications
• Service updates
• Administrative messages
• Marketing communications

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications.

We use cookies and similar technologies to:

• Remember user preferences
• Analyze site usage
• Improve performance
• Support security functions
• Measure marketing effectiveness

You can control cookies through your browser settings.

We retain information for as long as necessary to:

• Provide services
• Maintain business records
• Resolve disputes
• Comply with legal obligations
• Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take reasonable steps to remove that information.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access your information
• Correct inaccurate information
• Delete information
• Restrict certain processing activities
• Object to certain uses
• Request data portability

To exercise these rights, contact us using the information below. Residents of certain states, including California, may have additional privacy rights under applicable law. Where required, we will honor requests related to access, correction, deletion, and other applicable rights.

Our services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of those third parties.

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time. Changes will become effective upon posting the revised policy. The updated effective date will appear at the top of this page.